At w367, protecting your personal information is taken seriously. This Privacy Policy explains what data we collect when you use the w367 platform, how we use and store it, who we may share it with, and what rights you have over your own information.
These six principles define how w367 approaches data privacy. They summarise the full policy below — please read the complete document for all details.
All personal data held by w367 is stored on encrypted servers protected by industry-standard security protocols. We employ SSL/TLS encryption across the entire platform to protect data in transit between your device and our servers.
w367 does not sell, rent, or trade your personal information to third parties for marketing or commercial purposes. Your data belongs to you, and we only share it where strictly necessary for service delivery or legal compliance.
Data collected by w367 is used only for the specific purposes disclosed in this Privacy Policy — account management, identity verification, fraud prevention, and regulatory compliance. We do not use your data for unrelated purposes.
You have the right to request a copy of all personal data w367 holds about you at any time. Simply contact our support team via live chat or email and we will provide a full data export within the timeframes required by applicable law.
If any personal information held on your w367 account is inaccurate or out of date, you have the right to request a correction. Account holders can update most details directly from within the account settings panel.
Subject to regulatory retention requirements, you may request the deletion of your personal data from the w367 platform. Certain data must be retained for legal and anti-money laundering compliance purposes even after account closure.
This Privacy Policy is published by w367 ("we", "us", "our", "w367"), the operator of the online gaming platform accessible at w367.pro ("Platform"). w367 is an internationally licensed gaming operator offering sports betting, live casino, slot games, and fishing arcade titles to registered players in Pakistan and other permitted jurisdictions.
As the operator of the Platform, w367 acts as the data controller in respect of all personal information collected from users ("you", "Player", "User") during registration, account use, and any other interaction with our services. This means w367 determines the purposes and means of processing your personal data and is responsible for ensuring that such processing is carried out lawfully, fairly, and transparently.
Scope: This Privacy Policy applies to all users of the w367 Platform, regardless of whether you access it via desktop, mobile browser, or any other device. By registering on the Platform or by continuing to use it, you acknowledge that you have read and understood this Privacy Policy.
This Policy should be read alongside the w367 Terms & Conditions and the Responsible Gaming Policy. In the event of any conflict between this Privacy Policy and another w367 document, this Privacy Policy prevails in respect of data protection matters.
w367 collects several categories of personal data in the course of providing its services. The specific data we collect depends on how you interact with the Platform. The main categories are set out below.
w367 does not store full bank card numbers on its servers. All payment processing is handled by regulated payment service providers using tokenisation and encryption to protect sensitive financial data.
| Data Category | Examples | Collected At |
|---|---|---|
| Identity Data | Full name, CNIC, date of birth | Registration & KYC |
| Contact Data | Email, phone number | Registration |
| Financial Data | Payment method, transactions | Deposits & withdrawals |
| Technical Data | IP address, device info | Every Platform visit |
| KYC Documents | ID scans, proof of address | Verification process |
| Communications | Chat logs, emails | Support interactions |
w367 collects personal data through the following channels and mechanisms:
The majority of personal data w367 holds is provided directly by you. This occurs when you:
When you use the w367 Platform, certain data is collected automatically by our systems without requiring any action on your part. This includes:
In some circumstances, w367 may receive data about you from third parties. This includes:
w367 uses your personal data only for specific, legitimate purposes directly connected with the operation of the Platform and compliance with our legal obligations. The main purposes are:
No Profiling for Sale: w367 does not build personal profiles of users for the purpose of selling data to third-party advertisers or data brokers. Any profiling carried out is strictly limited to responsible gaming monitoring and fraud detection.
w367 processes your personal data only where we have a valid legal basis to do so. The applicable legal bases are:
w367 does not sell your personal data. We share personal data only in the following limited circumstances:
w367 engages trusted third-party service providers to assist with specific operational functions. These providers process personal data strictly on our behalf and in accordance with our instructions. Categories include:
w367 may disclose personal data to regulatory bodies, licensing authorities, law enforcement agencies, or courts where required to do so by law, court order, or the terms of our gaming licence. Such disclosures are made only to the extent required and are not within our discretion to refuse.
In the event that w367 undergoes a merger, acquisition, or sale of all or part of its business assets, personal data held on our systems may be transferred to the acquiring entity as part of that transaction. Affected users will be notified in advance where reasonably practicable.
All third parties with whom w367 shares personal data are contractually required to implement appropriate technical and organisational security measures and to process data only for the purposes specified by w367.
w367 uses cookies and similar tracking technologies to operate and improve the Platform. Cookies are small text files stored on your device when you visit a website. The types of cookies used by w367 are described below.
These cookies are strictly necessary for the Platform to function. They enable core features such as user authentication, session management, and security. Essential cookies cannot be disabled without significantly impairing your ability to use the Platform.
We use analytical cookies to understand how users interact with the w367 Platform. This data is aggregated and anonymised and is used solely to improve Platform performance and user experience. It is not used to identify individual users.
Functional cookies remember your preferences — such as your preferred language and display settings — so you do not need to re-enter them each time you visit the Platform.
You can manage your cookie preferences through your browser settings. Most browsers allow you to block or delete cookies. Please note that blocking essential cookies will prevent certain features of the w367 Platform from functioning correctly. For full cookie management options, refer to your browser's help documentation.
w367 retains personal data for as long as is necessary to fulfil the purposes for which it was collected, subject to any longer retention periods required by law or regulation. The general retention periods applied by w367 are as follows:
| Data Category | Retention Period | Reason |
|---|---|---|
| Account & Identity Data | 5 years after account closure | AML / regulatory compliance |
| Financial & Transaction Data | 5 years after account closure | AML / financial regulation |
| KYC Documents | 5 years after account closure | Regulatory requirement |
| Support Communications | 3 years after last interaction | Dispute resolution |
| Technical / Log Data | 12 months | Security & fraud monitoring |
| Marketing Preferences | Until consent withdrawn | Consent-based processing |
After the applicable retention period has expired, personal data is securely deleted or irreversibly anonymised so that it can no longer be associated with any individual. Where anonymised data is retained for analytical purposes, it is no longer subject to this Privacy Policy.
w367 implements a comprehensive range of technical and organisational security measures to protect your personal data against unauthorised access, accidental loss, destruction, or alteration. Key security measures include:
Your Responsibility: While w367 takes all reasonable steps to protect your data, the security of your account also depends on the strength of your password and the security of your own devices. Always use a strong, unique password for your w367 account and never share your login credentials with any third party.
Subject to applicable law and any regulatory constraints on the deletion or modification of data, you have the following rights in respect of your personal data held by w367:
To exercise any of the above rights, please contact the w367 support team via live chat from within your account dashboard, or by email at [email protected]. We may need to verify your identity before processing your request. We will respond within 30 days. If we are unable to fulfil your request, we will explain why.
The w367 Platform is strictly for adults aged 21 years and over. w367 does not knowingly collect personal data from any individual under the age of 21. The Platform employs active age verification measures at registration to prevent access by minors.
21+ Only. If w367 discovers that personal data has been collected from a person under the age of 21, all such data will be deleted immediately and the associated account closed. Any deposits made will be returned and all winnings forfeited. Parents and guardians who believe a minor has accessed or registered on the w367 Platform should contact our support team immediately via live chat or email.
w367 strongly recommends that parents and guardians of minors install parental control software on shared devices to prevent underage access to online gaming platforms. Supervision of minors' internet usage is the responsibility of parents and guardians.
w367 is an internationally operated platform. As a result, your personal data may be transferred to and processed in countries outside Pakistan, including the jurisdiction in which w367 holds its international gaming licence and the locations of our third-party service providers.
Where personal data is transferred internationally, w367 ensures that appropriate safeguards are in place to protect your data to a standard equivalent to the protections available in your home jurisdiction. Safeguards may include:
By using the w367 Platform, you acknowledge and consent to the transfer of your personal data to the locations described above for the purposes set out in this Privacy Policy.
The w367 Platform may from time to time contain links to or integrations with third-party services, including payment processors and identity verification providers. This Privacy Policy applies only to the w367 Platform and does not cover the data practices of any third-party service to which we may link.
w367 is not responsible for the privacy practices, security, or content of any third-party service. We encourage you to review the privacy policies of any third-party service you interact with in connection with your use of the w367 Platform, particularly payment service providers such as JazzCash, EasyPaisa, and your nominated banking institution.
w367 reserves the right to update or amend this Privacy Policy at any time. When material changes are made, we will notify registered users via the email address associated with their account and/or by displaying a prominent notice on the Platform. The updated version number and effective date will always be displayed at the top of this document.
Your continued use of the w367 Platform following the effective date of any updated Privacy Policy constitutes your acceptance of the revised terms. If you do not agree with any change to this Policy, you should cease using the Platform and request the closure of your account.
We recommend reviewing this Privacy Policy periodically to stay informed about how w367 is protecting your personal information. Previous versions of this Policy are available upon request by contacting our support team.
If you have any questions about this Privacy Policy, wish to exercise any of your data rights, or wish to raise a complaint about how w367 has handled your personal data, please contact us through the following channels:
w367 aims to acknowledge all privacy-related enquiries within 24 hours and to provide a substantive response within 30 days. For complex requests involving large volumes of data or requiring additional verification, this period may be extended by up to a further 60 days, in which case we will notify you of the extension and the reason for it.
If you are not satisfied with how w367 has handled your data protection complaint, you have the right to escalate the matter to the relevant data protection authority in your jurisdiction or to the regulatory body overseeing w367's gaming licence.
Now that you know how w367 protects your data, explore everything the Platform has to offer — from PSL cricket betting to live casino tables and the latest slot titles. Deposits via JazzCash, EasyPaisa, HBL, and more. Must be 21 or older to participate.